General terms of business

Summer 2017

Additional charges for bookings less then 4 nights:
+ € 10,00 per person/day

Bank holiday supplement:
24.05. – 28.05.2017
01.06. – 05.06.2017
14.06. – 18.06.2017
+ € 10,00 per person/day

Children’s discount:
(staying in the room with their parents)

0-6 years: 100%
7-12 years: 50%
from 13 years: 30%

When booking the arrangement “bed and breakfast” we reward € 15,- per person and day from the individual room rate.

The local tax of € 2,— per adult/day has to be added (from persons over 15 years of age)

Dogs (only permitted in specific rooms):
We ask for understanding: We accept dogs with a maximum of 40 cm shoulder height. Dog races known to be aggressive are not allowed. We charge € 22,- to € 25,- (without food) per day. Please bring a blanket or a basket with you. Dogs are not permitted in the restaurants, indoor swimming pool area, at the Kaiserbar, in the beauty farm and the Kaiser-Vital-World. Please keep your dog on a leash. The hotel reserves the right to charge a final cleaning fee at the end of your stay. Thank you for your understanding

Cancellation Conditions:
The Austrian HOTEL-CONTRACT-CONDITIONS apply. There is no right of withdrawal according to § 18 Abs. 1 Z. 10 FAGG. A cancellation of your reservation is only free of charge when carried out up to 3 months before the arrival date. For shorter cancellation periods we will charge as follows: 3 – 1 month before arrival 40 %, 1 month before arrival 70 % and 1 week before arrival 90 % of the booked arrangement. The same applies for late arrival or early departure. Room cancellations are valid only in writing.

Payment:
If you pay the final bill in cash, you will receive a voucher of € 30,- for a treatment at our Beauty-and Wellmess Area. We also accept cash cards (A, D and NL) or credit cards (Mastercard, Visa, Diners).

Deposits:
30% of the half-board price are possible by credit card or by bank transfer on our account:

Raiffeisenbank GOING:
IBAN AT683623200000015917
BIC RZTIAT22232

Arrival and Departure:
The rooms are ready for check-in by 3pm and the checkout time on the day of departure is 11am.

All the prices indicated in this price list, special offers and other information are not binding. There can be no legal claims in this regard.

Winter 2017/2018

Additional charges for bookings less then 4 nights:
+ € 15,00 per person/day

High season supplement:
09.02. – 25.02.2018
30.03. – 03.04.2018
+ € 13,00 per person/day

Children’s discount:
(staying in the room with their parents)

0-3 years: 100%
4-7 years: 60%
8-12 years: 50%
from 13 years: 30%

When booking the arrangement “bed and breakfast” we reward € 15,- per person and day from the individual room rate.

The local tax of € 2,— per adult/day has to be added (from persons over 15 years of age)

Dogs (only permitted in specific rooms):
We ask for understanding: We accept dogs with a maximum of 40 cm shoulder height. Dog races known to be aggressive are not allowed. We charge € 22,- to € 25,- (without food) per day. Please bring a blanket or a basket with you. Dogs are not permitted in the restaurants, indoor swimming pool area, at the Kaiserbar, in the beauty farm and the Kaiser-Vital-World. Please keep your dog on a leash. The hotel reserves the right to charge a final cleaning fee at the end of your stay. Thank you for your understanding

Cancellation Conditions:
The Austrian HOTEL-CONTRACT-CONDITIONS apply. There is no right of withdrawal according to § 18 Abs. 1 Z. 10 FAGG. A cancellation of your reservation is only free of charge when carried out up to 3 months before the arrival date. For shorter cancellation periods we will charge as follows: 3 – 1 month before arrival 40 %, 1 month before arrival 70 % and 1 week before arrival 90 % of the booked arrangement. The same applies for late arrival or early departure. Room cancellations are valid only in writing.

Payment:
If you pay the final bill in cash, you will receive a voucher of € 30,- for a treatment at our Beauty-and Wellmess Area. We also accept cash cards (A, D and NL) or credit cards (Mastercard, Visa, Diners).

Deposits:
30% of the half-board price are possible by credit card or by bank transfer on our account:

Raiffeisenbank GOING:
IBAN AT683623200000015917
BIC RZTIAT22232

Arrival and Departure:
The rooms are ready for check-in by 3pm and the checkout time on the day of departure is 11am.

All the prices indicated in this price list, special offers and other information are not binding. There can be no legal claims in this regard.

KAISERHOF *****superior | Familie Lampert | Hotel Kaiserhof GmbH
A - 6352 Ellmau | Harmstätt 8 | info@kaiserhof-ellmau.at | Tel.: 43 (0) 5358-2022 | Fax.: DW-600
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